Frequently asked Questions

What is Ornadi and what does it mean?

Ornadi is a brand of comfortable clothing & functional stylish travel accessories made in America for better travel experiences. To us - the name means quality, style & American made - but the word itself is a unique identifier that we made up - it came from listing out the things we wanted our brand to stand for - original, designs from innovation....and yes they are actually our original designed products.

Are your products really made in the USA?

Yes they are...and not just the manufacturing of them, but the fabrics and most of the components are made by small businesses throughout the Country as well, it's part of our objective.  We give our customers a lot of detail on the product pages (some would say too much detail) ..but we believe you should know the what, how and where of your items. 

Where do you ship from?

If you make a purchase here from our website, your goods will be picked and shipped within 48 hours from Pennsylvania. If you buy our products on Amazon - well it's a mystery where they will ship from because they have so many warehouses...

How will I know my goods have shipped?

You will receive an email immediately after you order, and a follow-up email that contains the tracking number of your package once it has shipped, which means you can follow it along it's entire journey. 

Can I expedite my order?

Yes you sure can, when you check out there will be an option for express service.

I'm in love with your travel soap, where can I buy the full size bar?

Our delicious travel soap is hand poured and made with organic ingredients and essential oils by Utopia Bath Ltd. You can buy the full size version here. 

What if I have a problem with my order?

Just send us an email at contactus@ornadi.com and we will take care of it.  

Need to make a return- no problem - If you are not absolutely in love with your Ornadi purchase you can return item(s) for refund or exchange within 30 days of purchase, here's how easy it is.

Do you ship international?

Yes we do - we figured people from all over the world should have the chance to travel more comfortably. We currently ship to over 200 countries, if you do not see your country listed at checkout, send us and email at contactus@ornadi.com and we will see what we can do to get our great products to your corner of the world.

What do you mean by an "eco-friendly process" for your bags?

Both our fitness bag and our wet bag are made from fabric that has been waterproofed- a process that traditionally emits toxic fumes and chemicals into the environment and takes days to cure. Not our bags! We found a textile engineer who created a way to waterproof fabric using liquid in a thermal heat transfer process that adheres it to the fabric without releasing any harmful toxic chemicals into the environment and is actually CPSAI certified safe....which is another reason we manufacture our products here in the USA where we have access to safer technology (unlike most imported fabric that is filled with chemicals) and better control of the process. 

What is Supima cotton?

Supima is a type of cotton that is superior to traditional cotton, made with extra-long staple fibers that make it stronger, softer, and hold color longer. It is only grown in the United States, and represents less than 1% of the cotton grown in the world. 

Is it safe to put my credit card into this website?

We run our store on the most widely used commerce platform that provides a secure SSL certificate for our security and for yours. We don't store your credit card information - that's actually handled by our payment processor, and we DO NOT share any of our customer's information with third parties..(we are the first party- you are the second).. we are a little over-protective that way.