We've made the return process automated and easy so you can shop with confidence. We stand behind the superior quality of our products. Your satisfaction is our priority, if it's not right we will make it right.
If you are not absolutely in love with your Ornadi purchase, you can return your item(s) for a refund or exchange within 30 days of purchase. Returns and/or exchanges will gladly be accepted providing the merchandise in unused/unworn and in saleable condition. Need to exchange your item, no problem - your return shipping and exchange shipping is free.
Simply fill out the contact form below with Return Request in the subject box, in the message area include your
Sale items, gift cards, and personalized items or items sold as final sale cannot be returned. Merchandise that is returned for a refund or exchange must have an approved authorization number and in the original packaging to ensure the package is accepted for credit.
Incorrect Order? Quality service is a priority for us. If your order was incorrect in any way, we ask that you notify us within 14 days from the ship date. Quality concerns or product defects must be reported within 14 days of receipt to be eligible for complete exchange or replacement.